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4 for $50 KIDS CANVAS or $15 each! | FREE SHIPPING ON ORDERS OVER $150 IN AUS!
4 for $50 KIDS CANVAS or $15 each! | FREE SHIPPING ON ORDERS OVER $150 IN AUS!

Delivery and shipping information

Walnut Melbourne offers Delivery, Express Delivery and Click & Collect services. 

*Please note, due to unprecedented demand during our Afterpay Day Sale, some deliveries will be delayed 5-7 working days. 

Walnut Melbourne delivers within Australia and International countries using Australia Post e-Parcel services:

  • We aim to dispatch parcels the same or following business day from the time of order. This may vary due to high order volumes on any given day.
  • Deliveries to WA can take up to 6-10 business days from order dispatch. 
  • We do not offer deliveries on weekends or public holidays.
  • Orders placed on a weekend or public holiday will be processed the next business day.
  • Business days are Monday through Friday, excluding Victorian Public Holidays.
  • Delivery occurs on business days between the hours of 9am- 5pm.
  • To minimize delivery disruptions, please consider sending your parcel to an address that is occupied during delivery times.
  • All parcels delivered to an address that is not occupied will be left in a safe place out of the weather.
  • A valid street number, suburb, postcode & phone number must be included when completing the checkout - orders cannot be processed without this information.
  • Walnut Melbourne will not be held responsible for any delays incurred due to missing or incorrect delivery information.

Free standard delivery on all AU orders over $150 *

*Free standard e-Parcel delivery within Australia for all orders over AUD $150.

Delivery cost and times

Australian Standard e-Parcel Delivery

  • Australian Standard e-Parcel delivers only within Australia at a flat rate of $10 inc. GST.
  • For individual orders over $150 inc. GST we offer free standard e-Parcel delivery.

Delivery  cost

Delivery time

$10.00 flat rate

*2-7 business days

 *We aim to dispatch parcels the following day from the time of order. This may vary due to high order volumes on any given day.
*Deliveries to WA can take up to 6- 10 business days from order dispatch.

Australian Express e-Parcel Delivery

  • Australian Express e-Parcel delivers only within Australia at a flat rate of $15 inc. GST.
  • Orders placed before 12pm will be dispatched in the same day. We aim to dispatch parcels ordered after 12pm, the following business day from the time of order.
  • Saturday Delivery for Victoria*

Delivery  cost

Delivery time

$15.00 flat rate

*1-3 business days


*Deliveries outside of the Australia Post Next Day Network will not be covered by the Next Day Guarantee. 
*Orders placed on a Friday for a Saturday delivery will only be covered for delivery addresses in the same state or a specific Saturday delivery area. 

International Standard e-Parcel Delivery

Delivery  cost

Delivery time

Cost is calculated at checkout

*18-25 business days

*We aim to dispatch parcels the following business day from the time of order. This may vary due to high order volumes on any given day.

Please note - customs and import duties vary from country to country, the customer will be responsible for these charges. Walnut Melbourne is not responsible for and will not reimburse any of these charge and duties. If you refuse to accept your parcel your items will be returned back to us. Any charges incurred to us in this return process will be deducted from your refund.

Click & Collect - Melbourne 

 

We are now offering Click & Collect from our Richmond Showroom. Select Click & Collect at checkout and you will receive a notification once your order is ready to pick up. Order before 2pm for same day pick up (excluding weekends and bank holidays). Please note, as we are a working showroom we don't have facilities for customers to try on/ exchange sizes when picking up orders. 
When can I pick up: Pick up is available Monday - Thursday 9am to 4pm and Friday 9am to 3pm. We are closed on weekends and public holidays. Please have your order number ready. 
Where to pick up: Pick up is from 73 Crown Street, Richmond, Melbourne, VIC, 3121. 
We will hold your order for 30 days before cancelling. 

3 Hour & Same Day Delivery (Melbourne Metro)

We have partnered with Rendr to offer Melbourne Metro customers 3 Hour & Same Day Delivery.

3 Hour & Same Day Delivery is available for customers within a 50km radius of our Richmond location. Delivery costs are calculated at checkout and based on distance.